TUAICO, The Useful AI Company

Untangle. Invent. Improve. We solve practical business problems with AI, automation and software, for any industry and any size. Based in Pune, India.

What we do

• Intelligent Workflow Automation

  Work that moves without being chased. We follow one request from start to finish, the way it really travels, not the way the process document says. Then we automate the reading, checking and routing. People keep the decisions.

• Enterprise Knowledge Intelligence

  Answers your people can check. We build an assistant that answers only from documents you’ve approved, and shows where each answer came from. It also respects who is allowed to see what.

• AI for Service Delivery

  Your team starts with a draft, not a blank screen. Each ticket arrives summarised and sorted, with the right knowledge attached and a draft reply ready.

• Application and web development

  Software that fits the work, with one person on the hook for it. We build a small, focused application or website to a fixed scope, with one named owner from first conversation to handover. Before we start, we write down what you’ll get and how you’ll test it. You get agreed milestones, testing before release, and a clear list of what isn’t in the first version.

• AI training and adoption

  People using AI on Monday, not just in the workshop. We teach with your own documents and your own tasks. People practise on real work, and we check back in afterwards. That includes what’s safe to paste in, what isn’t, and when to double-check.

• Business and technology advisory

  An honest answer, including “you don’t need AI for this.” We look at the problem, the options and what each really costs, then recommend the simplest thing that works. Sometimes that’s a rule, a report or a change in process.

How we start

We begin with an AI Operations Diagnosis, at a fixed scope and fee agreed up front: one workflow mapped end to end, a baseline, ranked use cases and a recommended next step. You own what we build, and we agree hosting, data handling and running costs in writing before any build starts.

What we have built

Practices our founders have run: delivery assurance and governance, managed services governance, testing centres of excellence, compliance automation with AI, source-cited knowledge assistants. Products: JourneyPlus, Interviewpedia, ITSMverse (service management guidance and tools), The Promise Office, Ask with Evidence (an interactive example with fictional documents).

Contact

Email hello@tuaico.com. LinkedIn: TUAICO.